Your Apple service business, the way Apple runs its own

Your whole day runs through GSX: coverage, parts, repair submissions, labor tiers, credit memos. BenchOS is the only platform where all of it lives inside the ticket, and where the money Apple owes you is tracked to the cent.

The GSX workflow, where the work happens

One serial in, and Apple's whole lifecycle plays out inside the ticket: the reservation, coverage, genuine parts, and the repair submitted clean. No second window, no re-typing serials into GSX.

Every image below is a real, unedited screenshot from BenchOS. Click any one to see it full size.

BenchOS GSX Reservations: fetch Apple reservations by location, queue and date, then drop each one (customer, device, serial, issue, case number) straight into a ticket — GSX Reservations, fetched live from Apple and ready to start a ticket

BenchOS GSX Reservations in light mode: Apple reservations fetched from GSX, ready to start a ticket in one click — GSX Reservations, fetched live from Apple and ready to start a ticket

Apple reservations, straight into a ticket

Reservations from Apple land right in BenchOS, ready to work. Change the status and BenchOS auto-creates the ticket with the device, serial, and coverage already filled in, then pushes the status back to Apple. No copy-paste from Apple's portal, no reservation living in a separate queue.

BenchOS GSX warranty lookup: In Warranty status, AppleCare+, serial, purchase date, days of coverage remaining, and Find My state pulled live from Apple — Live Apple warranty and AppleCare+ coverage, pulled from a serial

BenchOS GSX warranty lookup in light mode: In Warranty status, AppleCare+, serial, purchase date, and days of coverage remaining — Live Apple warranty and AppleCare+ coverage, pulled from a serial

See coverage before you quote

Scan a serial at the counter and it comes straight from Apple: warranty and AppleCare+ status, purchase date, Find My, and the days of coverage left. You know exactly where a repair stands before you say a price.

BenchOS running an Apple GSX hardware diagnostic on an iPhone 15 Pro Max: Mobile Resource Inspector suite complete, 37 tests with 36 passed and 1 warning, per-test results and a one-click customer report — An Apple AST 2 diagnostic report, run and saved right on the ticket

BenchOS Apple diagnostics in light mode: Mobile Resource Inspector results with passed and warning tests and a printable customer report — An Apple AST 2 diagnostic report, run and saved right on the ticket

Run AST 2, anytime you need it, built into BenchOS

Kick off an Apple Service Toolkit 2 diagnostic on the device and the full report lands on the ticket, no separate AST session, no re-keying the serial. The result rides along with the GSX repair, so your submission carries the proof Apple looks for.

The full AST 2 suite, every test Apple runs
Run it from any desktop, tablet, or phone in the BenchOS app
Hand customers a clean, printable report
Every diagnostic saved to the ticket history

BenchOS pulling 128 Apple-eligible parts from GSX for an iPhone 17 Pro Max: genuine part codes, live pricing, stock, exchange price, and AASP labor tiers, right in the ticket — Eligible genuine Apple parts, priced live from GSX with labor tiers

BenchOS Apple parts lookup in light mode: eligible parts for the serial with live pricing, exchange price, and AASP labor tiers pulled from GSX — Eligible genuine Apple parts, priced live from GSX with labor tiers

Genuine Apple parts, priced right

Look up and order Apple parts from the ticket, with warranty, exchange and retail pricing handled correctly and the labor tier that drives your reimbursement read straight off the part. Apple's comma-grouped prices are parsed exactly, so a $1,143 board never lands as $1.

BenchOS GSX repair draft ready to submit to Apple: repair ID, Apple coverage validation, customer and device pulled from GSX, repair type, classification and unit-received timestamp all validated the way Apple validates them — A validated GSX repair, checked Apple's way and ready to submit

BenchOS GSX repair submission in light mode: Apple validation, customer and device, repair details and required fields checked before submitting to Apple — A validated GSX repair, checked Apple's way and ready to submit

Submit the repair, right the first time

Create and submit GSX repairs from BenchOS with the fussy timestamps and fields validated the way Apple validates them, with the AST 2 report and Apple reservations pulled straight in. Fewer rejections, and nothing living in a separate queue.

Draft and price the whole repair before you submit
AppleCare deductibles pulled in automatically via GSX
Generate your AASP reimbursement invoice from the panel
Every GSX warning flagged in the app before it reaches Apple

A command center for everything Apple

One screen for your entire Apple relationship: open repairs, part returns, reservations, escalations, Apple's invoices, and the reconciliation view that matches every labor credit you've earned against the credit memos Apple actually paid. Monitor every GSX part return before it goes late, so you never eat a debit memo for a part you forgot to send back. When a memo lands, the repair flips to reconciled on its own, and what's still owed sits at the top, oldest first, until Apple pays it.

Live on GSX in minutes, not weeks

No gateway to install, no servers to run, no scheduled onboarding required. If your shop already has GSX access, you're one short email to Apple away from running the whole thing inside BenchOS.

A guided wizard walks you through the connection, start to finish

It surfaces every Apple article you need, right when you need it

No servers, no gateway, nothing to host: it all lives in the app

Already on GSX? You could be live today

Built by people running an AASP

BenchOS is repair shop software that runs real multi-location Apple Authorized Service Providers every day, and the GSX depth exists because we needed it ourselves. AASP or IRP, if your shop has GSX access, BenchOS speaks it natively. Migrating from another system? We've done full multi-store migrations and will help with yours. Start at benchos.app.